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Hire for attitude to boost business


David Smith, Author, Business Speaker & Consultant and Former People and IT Director at Asda was our morning keynote speaker at HRL11 at Savoy place. Posted below is an article by Vanessa Townsend, Journalist & Reporter, Recruiter Magazine, who attended The Human Resources Forum on Tuesday 1st November.

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Hiring people with the right attitude is the most important action a failing business can take, David Smith, former people and IT director at Asda, told an audience of HR specialists in London earlier this month.

Speaking at the Human Resources Forum, Smith told of his experience at Asda, where he helped turn around the retail giant’s fortunes by what he termed “seven principles of what it takes to make a failing business work”.

His first point in his “action agenda”, he said, was that Asda began hiring for attitude. “Recruitment is quite polarising,” he said. “You can switch people on or off through the new people you’re hiring.” He explained: “Current staff will either say, of your new hire, 'who’s that? She’s great’ or ’who hired him? He’s rubbish’.”

The next principle was communication. “It’s very important to make everyone in the organisation feel in the loop,” he said. Next was listening. “If a business really listens then you improve your employee engagement,” Smith said. “In leadership, you can easily get above the clouds and not know what’s happening on the ground.”

Leadership was another principle to challenge. “Command and control leadership is not very motivating,” Smith said, and he urged the audience to change the leaders in the organisation who weren’t appropriate.

His fifth principle, which he admitted wasn’t a popular subject, was to “push talent and remove under achievers”. “It’s very British to avoid dealing with under performers,” he admitted, “but it’s necessary, though, to create holes in which to move people up.”

He believed pay wasn’t the most important motivational tool for employees. “Often employees are just wanting the leadership to say thank you,” he said. And his final principle was around community. “Give people permission to have fun,” he concluded. These principles led to Asda being voted one of the best places to work for five years running in The Sunday Times survey.

2011 HR Forum Post Event Review


On 18th-21st of May and Tuesday 1st of November 2011 a combined total of over 400 HR practitioners, service providers and industry experts joined together on-board the Aurora and at Savoy Place in Central London to debate the burning issues of the day, forge new partnerships and develop personal networks.

This Event Review covers just a few of the highlights from the two events.

Click here to read the full review


The Human Resources Forum 2012


The Human Resources Forum 2011 took place on the 1st November, and was once again a great success. Thank you very much to those of you who attended. 

We are now preparing for our ship based event taking place from 16th-19th May 2012 on Board the P&O Aurora. We intend to bring together 180 of the most senior HR professionals for 2.5 days and provide them with immeasurable networking, Learning and partnership opportunities.

One of our suppliers who attended our ship event in May this year created a club for event attendees, delegates and suppliers. They got together every couple of months to connect, debate and innovate ideas and best practices between themselves. This is an added bonus our events provide which gives attendees the chance to expand their networking further, even after the event.
If you would like more information please do get in touch.
 
Finally please continue to follow us @HRFORUMUK

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